frequently asked questions
What is Juncanoo?
Juncanoo is a new way for venues to go mobile. Using our Platform, FORGE, all venues (ranging from museums, zoos, parks, stadiums, convention centers, and conferences, among others) can connect with their visitors by publishing and manage mobile apps and mobile websites.
How do I go mobile?
By using forge to publish a mobile app or mobile website, or better yet, both!
What is an “app”?
An “app” is short for a mobile application. A mobile application is something that anyone with an enabled smartphone can install. We help you develop “apps” for the iPhone and for Android phones.
What about regular cellphones or phones without “apps”?
Easy! Using FORGE, you can also publish mobile websites for other web enabled phones.
Why should I go mobile?
Today, over 25% of people (in the US) have a smartphone, and that number is only set to grow. This means that 1 out of 4 of your visitors already expects to interact with you this way. Going mobile connects you to your visitors, helps you engage with them, and better understand their needs.
Why Juncanoo?
Why not? Its the quickest way to go mobile across all mobile platforms, at a great value
How will going mobile help me connect with visitors?
By building a mobile community, you enable visitors to interact with each other, donate to your institution, browse your interactive guides, subscribe to your mailing list, contact you directly, and share their visits with friends via facebook, twitter, and email.
Who should Juncanoo?
You. How many of your visitors do you already connect with? Are you a cultural institution (museum, art gallery, zoo, park, aquarium, botanical garden, or arboretum), sporting or entertainment venue, conference, convention center, or tradeshow? Do you want an efficient way to sell tickets and merchandise, solicit donations, or deliver customized content directly to your visitors, fans or followers? If you answered “yes” to any of these questions, then you SHOULD go mobile.
If you answered “no”, email at ayo [at] juncanoo.com, and tell us how we can help.
Can I make money by going mobile?
Yes – there are several ways to profit by going mobile.
- Sell your app
- Sell things through your app, such as content (music, videos) and merchandise (eg. gift store items)
- Delivering customized coupons to users
- Receiving donations
How much does it cost to go mobile?
Going mobile is easy and inexpensive. With pay-as-you go pricing, and no contracts. (Contact us if you need long-term prices).
Is my content safe and protected?
Absolutely – all your content is hosted on the safest and most secure servers available.
What skills do I need?
None. FORGE is a DIY solution that is simple and intuitive for anyone to use.
How will our visitors know we have an app?
Simple – you’ll tell them, and once they try it, they’ll tell each other. After you go mobile, we’ll send you links and shortlinks to share with fans and followers. In addition, we’ll help promote your app, on our website, and to our friends, fans and followers.
When will our app be available for download?
iPhone apps must be approved by Apple, and can take anywhere from a few days to several weeks. Android apps are available to the public immediately, but may take up to 48 hours to appear in the Android Market.
How do I get started?
Email us at info [at] juncanoo.com, or contact us. We’re waiting for you 
Who has gone mobile with FORGE?
We’re currently in a beta with several cultural institutions, including the Mutter Museum (see more here) and the Fairmount Park Association (see more here).